Are you good at dealing with change? You’re not? I’ll make you feel better. The number one reason companies hire me is to help their teams deal with change…because a merger or acquisition is disruptive. A change in management is disruptive. Too often, team members don’t know what their jobs are anymore…or even if they still have a job.
In this How to start a small business series, I’ve talked about cash flow management, how to find your customers, and today I’ll describe how to KEEP your customers coming back. It’s one thing to do clever marketing to attract customers but you want to sustain your business so you need return customers Here’s the First tip.
You want to start a small business but you don’t know how to get your products or services to market. This week is Part Two of my “How to Start a Small Business” series …how to find customers who will buy what you’re selling. The most common mistake for people who start a business is to think they will automatically be successful.